Roman Home Services - Electric, Plumbing, Heating & Cooling
Review Summary
- Positive Experiences: Customers consistently praise Roman Home Services for their professionalism, knowledge, friendliness, and courteousness.
- Technician Expertise: Technicians are described as knowledgeable, thorough, and able to diagnose and solve problems efficiently. Specific technicians mentioned include Neal, Doug, Garrett, Jim, and Alex F.
- Good Communication: Customers appreciate the company's communication, including updates and explanations.
- Reasonable Pricing: The company is perceived as offering reasonable prices.
- Reliable Service: Customers report promptness, efficiency, and the ability to solve complex issues.
- Customer Service: The customer service representatives are described as patient, understanding, and helpful.
- Wide Range of Services: Services include electrical, plumbing, heating, and cooling.

Reviews
View All on Google4.9
(4456 reviews)
Fruit Ninja
February 20, 2025
I wanted a second opinion on my furnace issue and decided to call Roman Home Services after seeing all the reviews and their high star rating. My technician Neal was friendly, very knowledgeable and respectable of my home. My furnace issue was diagnosed and determined within a half an hour. I appreciated Neal’s wealth of knowledge and expertise and felt at ease with the final diagnosis. I’m so happy I got a second opinion. Unlike the first company, Neal respected that I had a limited budget and offered me furnace replacement options that allowed me to select the most economical choice for my home. I am very satisfied with the level of service that I received during my service call with Neal! The same day of my service call; I had decided to change the model I had selected for my morning installation the next day. The Residential Customer Service reps were so patient and understanding. I called in the last hour, they were calm, and I kid you not, the anxiety I felt from this being my first furnace purchase melted away as we spoke. Going forward Roman Home Services will always be my first choice! Thanks to you all for a great experience, I love my new Lennox Elite furnace!!!
Sameria Overton
Doug did a great job installing our ring doorbell and cameras! He was early to the appointment, very friendly and knowledgeable. He helped us through setting up our devices and showing us how to change the batteries and other settings when needed. He also completed a complimentary inspection of the house. We enjoyed working with Doug and would definitely use both him and Roman Electric again!
Michael Parajecki
These guys are amazing. Can't say enough about their professionalism. Very courteous, takes their time to explain it all, and best of all, very reasonable in price. Didn't even mention that they are always on time and call ahead to let you know they're on their way. Been using this company for years and will continue to use them in our new house!
Patrick Scott
I really appreciated how Garrett quickly diagnosed the issue and logically ruled out possibilities. He willingly answered our questions and shared his insights. Very professional and courteous. Just as every other tech has been. A consistently good experience from the company. They hire great people!
Linda Brantley
Doug and his partner were excellent technicians. Very thorough and corrected my problem quickly and accurately. Highly recommend Doug and Roman Electric. Very polite young men and concerned for my safety. I am physically challenged. So happy now. 😁
Amy Henschel
I was able to get an appointment the next day. Jim came out analyzed the job, gave us the estimate, kept us updated throughout the entire process. Our issue was a tough problem to solve. Roman Electric was the third electrician to come out, but they solve our problem. We couldn't be happier with the results. They were prompt, professional, thorough, and efficient. I would definitely recommend Roman Electric for any electrical needs.
TonynAng McGuire
Excellent service! I highly recommend Roman electric, we were having electrical problems and needed our panel changed. Jason was able to fit us in the same day. He was kind, knowledgeable and professional. We will definitely be calling them back for future jobs.
Wendy Heim
The friendly tone is experienced at every step of the way. And Alex F (plumber) is extremely kind, knowledgeable and thorough. Despite us giving him a challenging problem, he was calm and determined. He went above and beyond to make sure everything was taken care of. And he gave thoughtful explanations along the way.